Privacy Policy
At Cozy Bay Spa, we value your privacy and are committed to protecting your personal information. This Cozy Bay Spa Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when booking an appointment or contacting us.
  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior for website analytics.

2. How We Use Your Information
We use the collected information to:

  • Provide and manage our services.
  • Respond to your inquiries and process bookings.
  • Improve our website, services, and user experience.
  • Send updates, promotional offers, or other relevant communications (only if you have opted in).

3. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and improve functionality. You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers for operational purposes, such as payment processing or appointment scheduling, under strict confidentiality agreements.

5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online data transmission is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

7. Your Rights
You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Request details about how your data is processed.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
Phone: +971 56 520 0148
Address: Office 2304, The Exchange Tower
Business Bay – Dubai