Cozy Bay Spa Terms and Conditions

Welcome to Cozy Bay Spa! By accessing or using our website and services, you agree to comply with the following Cozy Bay Spa terms and conditions. Please read them carefully before proceeding.

1. Use of the Website

  • The content on this website is for general information purposes only and is certainly subject to change without notice.
  • The website prohibits unauthorized use, including hacking or misuse of data.

2. Booking and Appointments

  • All appointments must be booked in advance and are certainly subject to availability.
  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
  • Cancellations or changes to bookings must be made at least 24 hours before the scheduled time.

3. Payment and Refunds

  • You can make payments for services online or in person at the spa.
  • We process refunds for cancellations according to our refund policy.
  • Discounts, vouchers, or promotions apply specific terms and conditions and cannot combine unless explicitly stated.

4. Health and Safety

  • Clients must inform us of any medical conditions, allergies, or other health concerns before availing of services.
  • Cozy Bay Spa is certainly not liable for any adverse effects resulting from undisclosed medical conditions or allergies.

5. Privacy
Your use of our website is subject to our Privacy Policy. We are committed to protecting your personal information and ensuring its confidentiality.

6. Intellectual Property

  • All content, including text, images, and branding, on this website is the property of Cozy Bay Spa.
  • You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

  • Cozy Bay Spa is not responsible for any direct, indirect, or incidental damages resulting from the use of our website or services.
  • We are not liable for delays, interruptions, or inaccuracies in the services provided due to external factors beyond our control.

8. External Links

  • Our website may include links to third-party websites for your convenience. We certainly do not endorse or take responsibility for the content, services, or practices of these external sites.

9. Changes to Terms
We certainly reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services certainly signifies your acceptance of the updated terms.

10. Governing Law
These Cozy Bay Spa Terms and Conditions are governed by the laws of [Your Country/Region]. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts in [Your Location].

11. Contact Us
If you have any questions or concerns about these Terms and Conditions, feel free to contact us:
Phone: +971 56 520 0148
Address: Office 2304, The Exchange Tower
Business Bay – Dubai